Flagging Contacts

Individual Contacts in a List can be flagged to indicate the status or special information about the Contact. Flagging is used in conjunction with a Marketing List or a Working List. Flags are color-coded with labels that are defined when creating the Working List. Flags usually set for only a period of time; you can clear the set flag when it is no longer needed.

For example, suppose you have a Holiday Party Working List, you can use Flags to track the party RSVPs. Using the Holiday Party List example, you can set the Green Flag to represent RSVP received, and set the Red Flag to indicate RSVP not received. Flags are not stored with the Contact in the firm database. Flagging information is stored on the local system only.

To flag Contacts, the Flags must first be enabled and defined in the Working List.

To Set a Contact Flag

1. Click on the Lists Tab and navigate to the Marketing List or Working List where the Contact is present.
2. Select the Contact to be flagged by clicking the check box at the beginning of the row for the Contact.
3. Click . A menu will display.

4. Select Set Flag for the Contact to add a flag. The Set Flag window will appear with a list of flags.

5. Select the flag you wish for the Contact. Only one flag can be set at a time.

   

To Clear a Contact Flag:

1. Navigate to the Contact for which you want to clear the flag.
2. Click . A menu will display.
3. Select Clear Flag for the Contact to add a flag.